Get in Touch
Small team, direct answers. Here is who handles what and where to reach us.
Xulah@xulah1337
Founder & Lead Developer
Builds and maintains everything that makes Abyss run — the client core, module development, updates and the loader.
Dog@pvpduck
Administrator
Runs the community and support side — invites, license and billing questions, HWID resets and moderation across Discord.
Where to ask
Everything runs through Discord — pick the topic that fits and you will be routed to the right person.
General support
Fastest way to reach anyone on the team. Open a ticket in our Discord and you will be pointed to the right person.
License & billing
Missing key, failed payment or a refund request? Message an Administrator on Discord with your order ID attached.
HWID reset
Switched PC or reinstalled Windows? Ask an Administrator on Discord and your hardware lock gets reset.
Bug reports
Crash, module not working or something odd in the loader? Post details in Discord — logs and a short repro help a lot.
Module suggestions
Ideas for new modules or HUD tweaks go straight to the developer and are reviewed with every update cycle.
Refund requests
Eligibility, timeframes and how to file a request are all covered on our Refund Policy page.
Ready to talk?
Join the Abyss Discord and open a ticket — that is the quickest way to reach us.
Join Discord